Microsoft has announced that access issues with its Teams messaging application and Xbox gaming platform in Europe and the United Kingdom have been resolved.
Teams outages were detected by over 1,500 users in the United Kingdom, as reported by the outage tracker Downdetector.
A comparable number also reported experiencing difficulties with Xbox Live.
Impact on Call of Duty Release
It prevented some purchasers of the most recent Call of Duty installment, which was released on Friday, from making a payment, but Microsoft has since stated that the issue has been resolved.
Microsoft announced on X, formerly Twitter, that “an artificial increase in synthetic network traffic” had disrupted the services.
It was stated, “We’ve implemented configuration changes to mitigate the impact, and service monitoring has confirmed the issue has been resolved.”
Previous Disruptions and Global Impact
In the past, the organisation declared that it had “discovered some irregularities within our network infrastructure.”
Microsoft had earlier stated on Friday that the issue was exclusive to consumers in the United Kingdom and Germany, but individuals in Sweden and Poland reported being unable to access services via social media.
DownDetector received reports from both of these nations, in addition to other European countries such as Switzerland and Finland.
January was the last time Microsoft experienced disruptions, with tens of thousands of customers reporting issues.
Microsoft was unprepared for the situation, as its latest Call of Duty game was published on Friday.
It shows that some £69.99 Modern Warfare 3 digital copy buyers experienced trouble checking in and downloading the game.
Microsoft paid $69 billion (£56 billion) for Activision Blizzard in October, the largest ever industry acquisition.
According to DownDetector reports, registration credentials and server connectivity could affect the platform.
Unable to load any applications. “Being told ‘the person who purchased this must sign in’ and nothing is working,'” one user from the United Kingdom complained to Xbox’s support account on X just before 10 a.m. on Friday.
According to Google Trends data, this missive had also been received on the accounts of other users.